To schedule, you must be in the state of Florida or Virginia at the time of your assessment.

Due to recent changes to the Air Carrier Access Act, we no longer provide ESA assessments or letters for air travel.

Yes, but only during the evaluation. We welcome you to continue individual therapy beyond the ESA appointment if you and your therapist determine it would be beneficial.

Your therapist should be able to inform you at the end of the appointment. However, they may need to discuss your case with a clinical supervisor before making a decision.

During your virtual telehealth appointment, your therapist will look into the impact that your disability has on day-to-day functioning. They will ask questions about how your disability affects you to determine if an emotional support animal could help alleviate symptoms. Additionally, they'll want to ensure that you are capable of caring for the animal.

No. We ask that you do not bring your animal to the telehealth appointment. We do not assess the animal. Instead, we evaluate the individual for the need for an ESA.

The total cost of an ESA evaluation is $185. We charge the amount due 24 hours before your appointment time. Due to office hours, if your appointment date falls on a Monday, the charge is processed on the Friday prior.

Not at this time. ESA evaluations are considered a specialty service and, therefore, not covered by medical insurance.

If you meet the need for an emotional support animal, you will receive your letter by email within 72 business hours of your evaluation.

Yes. However, we are only able to make minor revisions to our letter as it contains all the required information per the Fair Housing Act and the Americans with Disabilities Act. In rare cases, a housing provider may also request that we complete additional forms or include more information in an ESA letter. While you're certainly not obligated to provide specifics about your medical condition, we can add details upon your request. Form fees may apply.

Yes. If you meet the need for an emotional support animal, we can complete up to 2 single-page forms at no charge within 30 days of your appointment. After 30 days, the following fee schedule applies:

One-page form: $25

Multiple-page forms: $185 per hour billed in 15 minute increments